Terms & Conditions
By agreeing to Goode Ski Technologies’ Terms & Conditions, you acknowledge the following:
Section 1 – Shipping Terms
All Goode Water Skis are handmade, and production times will vary. The shipping time quoted does not include production time. Please call Goode customer service with any questions about the current production lead time.
The shipping lead times stated on the checkout page are calculated by a third-party shipping estimator and are not guaranteed ship times. The tool quotes, but does not guarantee, 2 – 8 business days for domestic delivery. This does not include production time for water skis and bindings.
For faster delivery, please upgrade to an expedited shipping method.
Please note, FedEx will not deliver to PO boxes.
Section 2 – Returns and Refunds
Clearance and GoodeDealz items are final sale and are not eligible for returns or refunds. Products that are Clearance or GoodeDealz do not maintain a warranty of any kind.
Products must be new/unused to be eligible for returns/refunds within 30 days of delivery.
See below for further details.
Section 2.1 – Dealer Purchase Returns and Warranties
Any warranty claims or returns for products purchased through authorized Goode dealers must process the warranty through the dealer where the purchase occurred.
Section 2.2 – Water Ski Demo Returns
Goode offers a 21-day demo program for full-priced, new skis purchased through Goode or an approved 3rd party. The customer has 21 days from the date of delivery to determine if they would like to keep or return the ski.
If the customer wishes to return the ski, the customer must contact Goode for an RMA number to process the return. The customer will be refunded the full purchase price less any shipping/handling fees and a $200 demo fee. The customer is responsible for all return shipping costs.
Section 2.3 – Returns on All Other Goods
Customers have 30 days from product delivery to return products for a full refund less the cost of shipping if the products meet the following criteria:
- Product is new, unused, and unaltered
- Product is not a clearance or GoodeDealz item
Customers are responsible for shipping/handling costs to return the product to Goode. Refunds will not be issued until product is received in new condition.
Section 3 – Ski Pole Warranty
All Goode Ski Poles have a one-year manufacturer defect warranty. The manufacturer warrants this product to be free from defects in workmanship and materials, under normal residential use and conditions, for a period of one (1) year for the original invoice date. Shipping and handling fees are to be paid for by the customer. The manufacturer agrees, at its option during the warranty period, to repair any defect in material or workmanship or to furnish a repaired or refurbished product of equal value in exchange without charge (except for a fee for shipping, handling, packing, and return postage which will be incurred by the customer). Such repair or replacement is subject to verification of the defect or malfunction and proof of purchase as confirmed by showing the model number on original dated sales receipt.
Section 3.1 – WARRANTY LIMITATIONS
This warranty does not include:
- Any condition resulting from other than ordinary wear or any use for which the product was not intended
- Any condition resulting from incorrect or inadequate maintenance or care
- Damage resulting from misuse, abuse, negligence, or accidents
- Dissatisfaction due to buyer’s remorse
- Normal wear and tear
Section 4 – Water Ski Warranty
Goode skis carry a limited warranty for one year from the date of purchase. Goode will replace (at Goode's discretion) the ski if found to be defective as to workmanship or material. This warranty does not extend to damage resulting from misuse, neglect or abuse, normal wear and tear, accident or exterior appearance or color, breakage, improper dealer service, ski mounted with FOGMAN bindings, REFLEX binding with glued on posts or improper mounting of bindings. All water ski products are prone to "dock rash", handle dings (handle pops), binding holes stripped from overtightening, etc. These are considered regular wear and tear for skis and not covered by our warranty policy. You can have your Goode ski refinished by factory-trained ski tuners at GOODE for a nominal charge. The average cost is $150.00 for a ski with no major damage, which includes a total refinish on the bottom of the ski. Skis with major damage will be evaluated and a price quoted to you. Please email firstname.lastname@example.org or call 801- 621-2300 for more information.
This limited warranty extends only to the original consumer who purchased a new ski factory-direct or from an Authorized Goode Dealer.
In no event shall Goode be liable for incidental or consequential damages. Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation exclusions may not apply. All implied warranties or merchantability or otherwise are limited in duration to one year following the date of purchase. If a defect arises in the ski within the limited warranty period, the user should promptly call Goode for Return Authorization. Goode will not be responsible for any costs, such as, but not limited to handling, shipping, or insurance. If a ski is replaced, the replacement product is covered only for the remainder of the original limited warranty period dating from the purchase of the original ski. Furthermore, if a ski needs to be replaced and is a discontinued model, it will be replaced with a ski of comparative performance. Please allow 2 to 3 weeks for completion of repairs or replacement and return of the product. This limited warranty gives the owner specific legal rights and possibly other rights which vary from state to state. This limited warranty extends only to the original consumer who purchased a new ski factory-direct or from an Authorized Goode Dealer.
Section 5 – Water Ski Operation Warning
Watersports can be safe and fun for all levels of enthusiasts. The Operator’s Manual is presented to enhance your enjoyment of the sport. It is intended to alert you to some of the potentially dangerous conditions that can arise in all watersports. Use of this product and participation in the sport increases inherent danger of injury or death. To reduce risks:
- Do not use at speeds that exceed the skier’s ability. BEGINNERS SHOULD USE EXTRA CAUTION
- Use proper ski size and bindings. Adjust rubber bindings for a snug and tight fit. Hard shell boots must be able to release.
- Ensure proper binding installation. The binding may prerelease or may not release during a fall which could result in injury.
- Dry land or dock starts can increase the risk of injury or death. USE ONLY ON WATER
- Do not use in shallow water or near shore, docks, swimmers, or other watercraft.
- Always wear a US Coast Guard Approved Type III (PFD) vest.
- Read Operator’s Manual at www.goode.com before use.
Exercise additional caution when skiing at competitive speeds. Beginners should be towed at slower speeds that allow for reasonable control and stability. Water skiing instruction is recommended before use
Section 6 – PowerShell Operation Warning
By purchasing a PowerShell binding system, the customer understands the following:
Before skiing each time, visually inspect to see that your Inter-Loc is snapped together. Use only GOODE supplied version 250 Inter-Loc (3M Dual Lock). Do not use version 400 InterLoc (3M Dual Lock) or the PowerShell bindings will not release and may result in a serious injury and/or a broken ski. Any warranty is void if version 400 Inter-Loc (3M Dual Lock) used on either the ski, binding plate, or both.
Be careful not to damage the hundreds of Inter-Loc mushrooms on the ski or bottom of the binding plate. Damaged Inter-Loc can cause unwanted premature releases. If you notice damaged Inter-Loc on your ski or binding plate, call 801-621-2300 and order new Inter-Loc. DO NOT SKI WITH DAMAGED INTER-LOC. Use only GOODE supplied version 250 Inter-Loc (3M Dual Lock). Do not use version 400 Inter-Loc (3M Dual Lock) or the PowerShell bindings will not release and may result in a serious injury and/or a broken ski. Any warranty is void if version 400 Inter-Loc (3M Dual Lock) used on either the ski, binding plate, or both. You can damage Inter-Loc by prying the aluminum binding plate off the ski with a screwdriver that is placed between the Inter-Loc. It can also occur if you stand in the boots when the binding plate is not attached to the ski. If you notice the adhesive that holds the Inter-Loc to the ski or binding plate separating, replace this Inter-Loc. Periodically check to make sure that the screws under the binding plate are securely fastened. These screws can work loose over time.
In no event shall GOODE be liable for incidental or consequential damages. Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation exclusions may not apply. All implied warranties or merchantability or otherwise are limited in duration to one year following the date of purchase. If a defect arises in the PowerShell System within the limited warranty period, the user should promptly call Goode for Return Authorization. Goode will not be responsible for any costs, such as, but not limited to handling, shipping, or insurance. If the binding system is replaced, the replacement product is covered only for the remainder of the original limited warranty period dating from the purchase of the PowerShell System.
Goode will not warranty skis that are broken due to the use of excessive version 250 Inter-Loc or the use of any version 400 Inter-Loc.
WATER SKIING CAN BE DANGEROUS. It exposes you to the risk of death or serious injury from impact with water or from impact with the ski during a fall.
THE BINDING IS DESIGNED FOR EXPERT SKIERS ONLY. It should be custom fit to the user and should not be used by others for whom it was not fitted, because it is designed for advanced maneuvers which require increased support and control, even if properly fitted. IT MAY NOT RELEASE IN SOME FALLS RESULTING IN SERIOUS INJURIES TO THE LEG, ANKLE OR KNEE.
Use only Goode supplied version 250 Inter-Loc (3M Dual Lock). Do not use version 400 Inter-Loc (3M Dual Lock) or the PowerShell bindings will not release and may result in a serious injury and/or a broken ski. Any warranty is void if version 400 Inter-Loc (3M Dual Lock) used on either the ski, binding plate, or both.
THE POWERSHELLTM BINDING PLATE WILL NOT FLOAT. Please remove your feet from the boots mounted on the plate, only after you are on a boat's swim platform. Do not attempt to remove your feet from the boots while you are in the water. The binding plate and boots without liners will sink.
To reduce risk of injury, read and follow these rules:
- Use correct size ski and binding.
- Inspect skis, fins and bindings for loose screws, wear, cracks, delamination or tearing prior to each use.
- Do not use a tow rope unless it is in excellent condition. Check tow rope for frays or knots before each use.
- Always wear a U.S.-approved Type III (PFD) ski vest.
- Do not ski near pilings, docks, shore, shallow water, or other boats.
- Do not ride over ramps or ski jumps.
- Do not ski while under the influence of alcohol or drugs.
Section 7 – PowerVest Operation Warning
The GOODE PowerVest is NOT a LIFE JACKET HIGH PERFORMANCE: FOR USE BY EXPERIENCED SKIERS ONLY USE ONLY WITH AN EXTERNAL RASH GUARD or ARM GUARDS READ OWNER’S MANUAL BEFORE USE.
Use of this product and participation in the sport involves inherent risks of injury or death. Even if properly used, the PowerVest may create greater force on your body which can cause injury. The PowerVest can create more power and speed across the water which will produce a greater impact with the water during a fall, which means increased risk of injury. To reduce these risks: 1) The PowerVest should be properly used. 2) Wear an external rash guard or arm guards.3) The PowerVest must not be used by others for whom it was not properly fitted.
This PowerVest is NOT approved by U.S. Coast Guard, Canadian Department of Transport, or any other agency making official approvals of flotation devices. NO EXPRESS OR IMPLIED WARRANTIES ARE MADE CONCERNING ITS USE OR MERCHANTABILITY.
This PowerVest device CANNOT be considered a safety vest or life preserver. It should be worn ONLY by experienced tournament participants engaged in competitive events sanctioned by American Water Ski Association, Canadian Water Ski Association or similar organizations and only events where safety factors such as patrol boats and pickup boats are actively involved and tournament participants are under constant observation.
This device should NOT be worn by anyone who cannot swim. The buoyancy factor and its distribution in the jacket are not sufficient to float a conscious or unconscious person in a “face out of the water position”.
Before each use, the wearer should have this device examined and approved by the tournament official responsible for equipment inspection. However, even in such sanctioned tournaments, injury or drowning could occur while wearing this device. This device must NOT be worn by tournament participants or others under any other circumstances or conditions than those above described.
For the purposes of compliance with applicable California statutes, manufacturer certifies that this vest is a water-ski and wakeboard wetsuit garment
Section 8 – Water Sports Safety Code
Watersports are fun and challenging but involve inherent risks of injury or death. To increase your enjoyment of the sport and to reduce your risks, use good judgment and common sense, and follow these rules:
Before You Start:
- Familiarize yourself with all applicable federal, state, and local laws. It is your responsibility to familiarize yourself with the proper use of the equipment and the risks inherent in the sport.
- Know the waterways.
- Always have a person other than the boat driver as an observer.
- Skier/rider, observer and driver must agree on hand signals.
- Never start out until skier/rider signals he/she is ready. Observer and skier/rider should maintain constant eye contact.
Your Equipment and Your Tow Rope:
- Inspect all equipment prior to use. Check bindings, fins, tube and attachment point, and flotation device prior to each use. Do not use if damaged.
- Always wear a U.S. Coast Guard Type III (PFD) vest.
- Rope should be attached to the watercraft in an approved fashion with hardware designed for towing. Refer to your watercraft manual for instructions on proper tow rope attachment.
- Tow ropes stretch during use. If a rope breaks or is suddenly released, it can snap back into the watercraft. Warn all riders, skiers and occupants of the danger of rope recoil.
- Inspect tow rope and its attachments before using. Do not use tow rope if frayed, knotted or damaged. Replace when signs of excessive deterioration are indicated by discoloration, broken filaments, unraveling or other obvious signs of wear on the rope or hardware.
- Use proper tow rope for the activity.
- Ensure tow rope is clear of all body parts prior to starting out or during use.
- Keep persons and ropes away from propeller when engine is running even in neutral. Should rope become entangled in propeller, SHUT OFF ENGINE AND REMOVE IGNITION KEY BEFORE RETRIEVING ROPE.
When You Ski or Ride:
- Attempting land or dock starts can increase the risk of injury or death. USE THIS PRODUCT ONLY ON WATER.
- Before starting always remove any slack in the rope between watercraft and skier/ rider. Sudden shock loads may cause injury to skier/rider or failure of rope, resulting in snap-back or breakage.
- Do not ski or ride in shallow water, near shore, pilings, docks, rafts, swimmers, other boats, or other obstacles. Such obstacles are examples of risks that are inherent in the sport.
- The driver and skier/rider must watch for and be able to stop or turn to avoid obstacles.
- Falling and the injuries that may result are inherent risks in the sport.
- Always ski or ride in control and at speeds appropriate for your ability. Ski or ride within your limits. Follow instructions on product for proper speed limits.
- Do not ski or ride over ramps or jumps without prior instruction.
- Use a flag to signal others that a skier or rider is in the water.
- Do not operate watercraft, ski, or ride under the influence of alcohol or drugs.
THE WARNINGS AND PRACTICES SET FORTH ABOVE IN THE WATERSPORTS SAFETY CODE REPRESENT SOME COMMON RISKS ENCOUNTERED BY USERS. THE CODE DOES NOT PURPORT TO COVER ALL INSTANCES OF RISK OR DANGER. PLEASE USE COMMON SENSE AND GOOD JUDGMENT.