As of June, 2007,
Ski Technologies is offering an Extended Warranty Option for
Water skis and PowerShells® at the time of purchase. This Extended
Warranty Option offers extended warranty coverage beyond
understands that some customers want extended care and assistance with
products. As a trusted guide,
is continually striving to provide quality services and support for our
At the time of
purchase of a
Water ski or PowerShell® system, you can select a 1, 2 or 3 year
Extended Warranty Option. This program is available only to current
models in production and only at the time of purchase (see
Customer Service for current production models.) The extended warranty
coverage will be in effect starting the date of purchase of ski and/or
PowerShell® and covers the original owner of the equipment only. The
Extended Warranty Option does not transfer should you sell, give,
donate or transfer title of product(s).
the Extended Warranty Option includes….
One year Limited Warranty – Warranted from
material or manufacturing defect (see below for more details in
“Standard Limited Warranty”.)
Breaks, chips or cracks which occurred while
skiing under normal conditions, including falling.
Breaks or cracks due to handle dings.
Stripped screws (provided the bindings were
properly mounted as specified in
Bent or lost wings and/or fins (limit one
occurrence per 12 months)
Broken buckles, straps or rusted hinges;
cracked or broken PowerShell® plates.
Yearly Maintenance Program (See below in
“Yearly Maintenance Program”)
Extended Warranty Option, the damaged equipment will either be
restored to proper operating condition at no charge to the original
owner (other than shipping.) This includes all warranted parts and
labor, or item will be replaced.
It will be GOODE's
to decide if the damaged parts are to be repaired or replaced. If a ski
requires replacement and is a discontinued model, it will be replaced
with either the same ski (if available) or one that is of comparative
performance or current model.
under warranty must be returned to
Ski Technologies for proper evaluation prior to repair or
replacement. No replacement product will be sent out in advance.
also reserves the right not to offer this program to any individual for
In an effort to
maintain the performance of your
ski, under the Extended Warranty Option, you are entitled to one
ski refinish per year as long as you are the original owner and your
warranty option is still in effect. The bottom will be restored
and if the ski requires binding screw inserts, we will install them at
no extra charge. InterLocTM will be replaced if needed and is sold separately. Water ski refinishing is a $125.00 value if sold separately plus shipping
Extended Warranty Option does NOT include….
Damage due to ANY modifications made on the
ski or PowerShell®.
Product breaks or damaged when not skiing.
Examples may include but are not limited to, shipping, airline mishap,
run over by motorized vehicle, etc.
Damage resulting from misuse, neglect or
Normal wear and tear.
Exterior appearance or color, such as fading
or bubbles due to sun exposure and/or moisture and heat.
Skis mounted with
Improper mounting of bindings.
Replacement of InterLocTM due to bent
“mushrooms”, adhesive problems, parts missing, etc.
Shipping, handling and insurance to and from
GOODE Ski Technologies for warranty repair, replacement or refinishing.
Sunken or lost PowerShell® systems or puzzle pieces.
GOODE’s Extended Warranty Option*…
*Prices are subject to
change without notice. Warranty options are non-renewable
your Extended Warranty Option…
Customer Service Representative will review the Extended Warranty
Option with you at the time of your order. If you accept, it will
be noted on your order and you will be charged accordingly. Your email
shipping acknowledgement will note your acceptance of the terms and
conditions of the warranty option. A web link will be provided for a
copy of the warranty program.
is very important to everyone concerned. GOODE
asks that the following procedures be complied with to ensure efficient
service. No returns will be accepted without prior return authorization
(RA#) from GOODE. Compliance with these procedures will ensure the
quickest possible resolution of the warranty claim. Your Extended
Warranty Option will be valid for either 1, 2 or 3 years from the
date of purchase.
number (RA#) may be requested by phone: (801) 621-2300 or by e-mail at
firstname.lastname@example.org. Be prepared to provide the following information:
Your name, address, phone numbers, e-mail
Model of ski and/or PowerShell®
Serial number of ski and/or PowerShell®
Date of purchase
A brief description of the damage
Attach a copy of the PROOF OF PURCHASE to the
ski and/or PowerShell®.
Package the ski and/or PowerShell® carefully
to prevent further damage.
Write the RETURN AUTHORIZATION NUMBER (RA#)
clearly on the outside of the carton being returned. Failure to
obtain and record the RA# on the outside of the box can result in
non-acceptance of product and return at customer’s expense.
recommends that any ski being sent is insured for the value of the
ski. If a ski is broken in transit,
is not responsible for repair or replacement.
the ski and/or PowerShell INSURED and FREIGHT PREPAID to:
2450 Wall Avenue
Ogden, Utah 84401